Credits:
3
Ensuring patient safety and healthcare quality is critical to everyone in healthcare practice. This course provides healthcare professionals with the knowledge, skill and systems thinking needed to lead the implementation of effective quality and patient safety programs within a Canadian health care organization. Learners will examine evidence informed, best practices and elements needed to create a culture of safety and one that engages patients in patient safety. Topics also focus on concepts of human factors, technology, medical errors and the standards and organizational practices which govern quality, safety and risk management in Canadian health care today.